Terms & Condition
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Westway Megastore relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Westway Megastore’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is M. Hussain (Chemists) Ltd, 1a Harnall Lane East, Coventry, CV1 5AR. Our
company registration number is 02200095. The term ‘you’ refers to the user or viewer of our website.
We end eavour to make all effort to keep the information on this website updated, however neither the website owner nor any third parties or content provider make any warranties
regards the reliability or completeness of information, opinion or content on the website. None of the information given in the website shall be constructed as advise and is offered for
information only and not for trading purposes. The information on this website should not be taken as replacement of professional practitioners. The owner reserves the right to change
or discontinue of any feature of the website without due notice.
Delivery
Entering the correct delivery address at the time of purchase remains your responsibility. Inthe event you enter the wrong address we are not obliged to resend the order at our expense. Once the order has been dispatched the delivery address cannot be changed.
Once you have placed your order with Westway Megastore. If are unable to ship any part ofthe order, we may at our discretion, either send part of the order that is in stock or remove item(s) from the order.
Although we state the delivery times these are estimated times only, and are not guaranteed. Some items may take longer to dispatch from our warehouse due to size and weight of the
product(s)
Our Delivery charges are as follow, and are subject to change at any time.
Delivery within the UK
We charge £3.49 for delivery in the UK, regardless of the number of items you order. This is the total cost of delivery, regardless of weight and size. All our items are sent via Royal Mail Signed For. A signature is required on receipt of your item(s). Our delivery option include packaging, handling and Royal Mail Signed For 1st Class delivery postal costs. Normal delivery takes between 2-5 working days..
Free delivery on all orders over £45.
In order to confirm that an order shipped via post has indeed been lost, we must wait 15 working days before claiming against royal mail. Most lost items are located within the postal
system within this period of time. If your item has been lost or undelivered by Royal Mail, you should contact your local delivery office to see if they are holding the parcel, having already
tried unsuccessfully to deliver to you. To find your nearest UK Sorting Office call Royal Mail on 08457 740 740 or visit www.royalmail.co.uk. If after 15 working days you have not received
your parcel please contact us quoting your order number, name and address. We shall send you lost claim form. You must complete the form and return it back to us with 10 days or we shall close the claim, and in return shall not issue a replacement order. Once we have received and accepted the completed form, we will send your replacement order. These are Royal Mail’s new procedures which are forced to adhere to. If you require items urgently we strongly advise that you reorder them throughout website.
If your item(s) are returned back to us for whatever reasons, we will resend the item(s) subject to a redelivery charge.
Delivery to European Union Countries
Delivery to countries within EU are charged at £6.49 regardless of what you order. Normal delivery time 3 – 10 days from dispatch.
If we deem you order is an excessive size or weight, this may incur additional deliverycharges which we shall contact you prior to
the order being dispatched from our warehouse.
In order to confirm that an order shipped via post has indeed been lost, we must wait 20 working days before claiming against royal mail. Most lost items are located within the postal
system within this period of time. If your item has been lost or undelivered by Royal Mail, you should contact your local delivery office to see if they are holding the parcel, having already
tried unsuccessfully to deliver to you. If after 20 working days you have not received your parcel please contact us quoting your order number, name and address. We shall send you
lost claim form. You must complete the form and return it back to us with 10 days or we shall close the claim, and in return shall not issue a replacement order. Once we have received
and accepted the completed form, we will send your replacement order. These are Royal Mail’s new procedures which are forced to adhere to. If you require items urgently we
strongly advise that you reorder them throughout website.
If your item(s) are returned back to us for whatever reasons, we will resend the item(s) subject to a redelivery charge.
We Accept No Responsibility If Your Order Is Stopped By International Customs And Cannot Accept Responsibility For Packages Held By Customs.
Items ordered from outside the United Kingdom are subject to control restrictions from your country’s customs department. When placing an order be aware of any restrictions which
could result in non-delivery or delay. We cannot take liability for items being imported into countries where restrictions are in place. You will be fully liable for cost of the order if the
items are held by customs or the regulatory authority. All items on Westway Megastore are sold for personal use of the recipient. Resale is usually prohibited by the laws of the
importing country. Import duties and taxes may have to be paid in some countries. It is the recipient’s duty to obtain these details from customs and excise in the country to which the
goods are being dispatched.
Outside the European Union – America and the rest of the world.
Delivery charged to America and the rest of the world are £9.95 regardless of what you order. Delivery normally is 5 – 15 days.
Certain weight restrictions apply. If we deem you order is an excessive size or weight, this may incur additional delivery charges which we shall contact you prior to the order being
dispatched from our warehouse.
In order to confirm that an order shipped via post has indeed been lost, we must wait 25 working days before claiming against royal mail. Most lost items are located within the postal system within this period of time. If your item has been lost or undelivered by Royal Mail, you should contact your local delivery office to see if they are holding the parcel, having already tried unsuccessfully to deliver to you. If after 25 working days you have not received your
parcel please contact us quoting your order number, name and address. We shall send you lost claim form. You must complete the form and return it back to us with 10 days or we shall close the claim, and in return shall not issue a replacement order. Once we have received and accepted the completed form, we will send your replacement order. These are Royal Mail’s new procedures which are forced to adhere to. If you require items urgently we strongly advise that you reorder them through the website.
If your item(s) are returned back to us for whatever reasons, we will resend the item(s) subject to a redelivery charge.
We Accept No Responsibility If Your Order Is Stopped By International Customs And Cannot Accept Responsibility For Packages Held By Customs.
Items ordered from outside the United Kingdom are subject to control restrictions from your country’s customs department. When placing an order be aware of any restrictions which
could result in non-delivery or delay. We cannot take liability for items being imported into countries where restrictions are in place. You will be fully liable for cost of the order if the
items are held by customs or the regulatory authority. All items on Westway Megastore are sold for personal use of the recipient. Resale is usually prohibited by the laws of the
importing country. Import duties and taxes may have to be paid in some countries. It is the recipient’s duty to obtain these details from customs and excise in the country to which the
goods are being dispatched.